Billing Terms & Conditions

Effective Date: December 20, 2025

Welcome to Tokiva. By placing an order on our website, you agree to the following Billing Terms & Conditions. Please read them carefully before completing your purchase.

1. Accepted Payment Methods

Tokiva accepts credit card payments only. We currently support major credit cards, including Visa, Mastercard, American Express, and Discover.

  • We do not accept debit cards, prepaid cards, PayPal, bank transfers, checks, cash, or other payment methods.

  • All payments must be authorized and successfully processed before an order is confirmed.

2. Billing Authorization

By providing your credit card information, you authorize Tokiva to:

  • Charge the full purchase amount, including applicable taxes and shipping fees, to your credit card.

  • Charge your card for any future approved adjustments related to your order (such as replacements or corrected charges, if applicable).

You represent that you are authorized to use the credit card provided.

3. Pricing & Taxes

  • All prices are listed in U.S. Dollars (USD).

  • Prices are subject to change without prior notice.

  • Applicable sales tax will be calculated and added at checkout based on your shipping address and U.S. tax regulations.

4. Shipping Restrictions

  • Tokiva ships only within the United States.

  • Orders with billing or shipping addresses outside the U.S. will not be accepted or processed.

  • We do not ship to international addresses, freight forwarders, or reshipment services.

5. Order Confirmation & Processing

  • After placing an order, you will receive an order confirmation email.

  • This email confirms receipt of your order but does not guarantee acceptance.

  • Tokiva reserves the right to cancel or refuse any order for reasons including suspected fraud, billing issues, or inventory limitations.

6. Failed or Declined Payments

If your payment is declined or fails to process:

  • Your order will not be completed.

  • Tokiva is not responsible for delays or losses caused by failed payment authorization.

  • You may need to place a new order using a valid credit card.

7. Refunds & Chargebacks

  • Refunds, if approved, will be issued only to the original credit card used for purchase.

  • Processing times may vary depending on your card issuer.

  • Unauthorized or fraudulent chargebacks may result in order cancellation and account restrictions.

8. Fraud Prevention

Tokiva reserves the right to:

  • Verify billing information before processing orders.

  • Request additional documentation to confirm identity or payment authorization.

  • Cancel orders suspected of fraud or unauthorized activity.

9. Changes to Billing Terms

Tokiva may update or modify these Billing Terms & Conditions at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of the updated terms.

10. Contact Information

If you have questions regarding billing or payments, please contact us at:

Tokiva Support
Email: support@tokivastore.shop
Website: https://tokivastore.shop/pages/contact